Congratulations to Our 2022-23 Core Values Champions
Congratulations to Tiffany Williams, MSN, FNP-C; Carolyn Posegate, RN; Beatrice May Tacadena, BSN, RN; and Lucy VanOrden for being nominated by your peers to represent Bingham Healthcare’s core values of accountability, compassion, innovation, and teamwork. We are proud to have you as part of the Bingham family!
Accountability
Tiffany Williams, MSN, FNP-C – Family Medicine Specialist
"Tiffany is an amazing family medicine specialist who fully exemplifies being accountable. She is someone that always takes time to get to know her patients and advocates for them to make sure they get what they need. She gets to know them on a personal level and makes each person feel heard and valued.
"Tiffany is the definition of a compassionate provider. She cares deeply for the welfare of our residents here in skilled nursing and those she sees at urgent care. She is always going above and beyond for her patients. Not only does she provide care for them, but she caring about them. She learns so much about her patients on a personal level that she makes every one of them feel heard and cared for. She is always advocating what she feels is best for her patients. One patient was in need for transfer to another hospital not only did coordinate their care there, but followed up at least weekly with the patient and family up until, sadly, the patient passed away. She made the family feel so loved and care for that they gave a special statement in the patients obituary about the care she gave. She is truly someone who loves with everything she has. I really believe that if you don't have the opportunity to meet Tiffany, than you're missing out.
"Tiffany is the epitome of a caring and compassionate provider. She truly takes the time to get to know her patients and is such a great advocate for them. She shows her concern for them on a daily basis and tries to get to the bottom of any health concerns or complaints that her patients may have. She does her job very well and always goes beyond expectations by not only caring for them but caring about them. She gets to know them on a personal level and makes each person feel heard and valued. She also makes her co-workers and staff around her feel valued and important as well. She is always willing to lend an ear and make each person feel like a friend. She had a patient that was afraid and alone, with no family around, and she took the time to find out what his favorite hobbies and snacks were. Then she bought him several items that he could have with him in his hospital room, just to help him feel more comfortable, including some warm fuzzy socks, his favorite candies, a sunggly blanket, among other things. Tiffany could be nominated in all four categories, but I feel like she exemplifies compassion and caring better than any provider I've known.
"Tiffany is someone that represents ALL of the Bingham core values but for me it is her compassion that stands out the most!
"Tiffany is someone that always takes time to get to know her patients and advocates for them to make sure they get what they need. Tiffany goes above and beyond expectations by not only caring for them but caring about them. She gets to know her patients and family on a personal level and makes each person feel heard and valued. On many occasions I have seen Tiffany contacting a patient after they are discharged to check up on them. If the patient is wanting there family involved in there care Tiffany is always willing to contact family and keep them informed of what is going on and she will take the time to address the families questions or concerns.
"Tiffany had a patient that she was taking care of that had a lot of complex medical issues going on and the patient needed additional studies done so she would know how to better treat the patient but the studies that needed to get done where not available here at Bingham. The closest place for the patient to get the studies done where in another state but due to things with covid the studies where unable to be done. Tiffany spent a lot of her time working with other providers to figure out what else she could do. The whole process was frustrating for the patient had family. Tiffany was amazing with the patient and the family she always kept them involved with everything she was doing. The patient and the family where so grateful for all that Tiffany was doing. The patient unfortunately has since passed away and in the patients obituary the family specifically thanked Tiffany for their wonderful care she gave."
Thank you, Tiffany, for being such an incredible example of our core value: ACCOUNTABILITY.
Compassion
Carolyn Posegate, RN – Registered Nurse
"Carolyn is honest, hardworking, compassionate, and is also a great team member, leader, and teacher. She treats all of her fellow nurses as equals and is kind, helpful, and understanding. She is always working alongside her teammates wherever she is needed. She is aware of her patient’s needs. She could easily qualify for all of Bingham’s core values, but she is always honest and demonstrates compassion in all that she does.
"In my time at Grove Creek I have watched Carolyn represent all the BMH core values on a daily basis. Carolyn is a great team member, leader, and teacher. She is also one the first people to pick up a shift if a coworker needs help, or we are short staffed. As an employee and a person Carolyn is honest. Carolyn shows great integrity while providing the best possible patient care to all of her patients. The value that I believe most reflects Carolyn is caring. While interacting with her patients you can see that Carolyn genuinely and truly cares for them. She goes above and beyond for all her patients. I have also seen Carolyn stay after her shift to help other patients, because in the end she wants the best possible outcome and birth experience for them. These are just a few of the ways I think Carolyn represents Bingham's core values."
Thank you, Carolyn, for continually being the model example of our core value: COMPASSION.
Innovation
Beatrice May Tacadena, RN – Director of Nursing
"Beatrice (May) is a long-time, valued member of team Bingham. Patients love and adore her and she genuinely cares for each one. She is always thinking of the staff around her and making sure they are taken care of. May has been such an amazing team player through the pandemic, and was always looking for creative ways to handle any unforeseen challenges that arose. She embodies innovation as many skilled nursing facilities from around the state are looking to her to see how their facility successfully navigated the many challenges brought on by COVID.
"May is always getting in the thick of it when needed. She is willing to do any and everything for our patients. I've seen her sit and paint residents nails because our actives girls need the extra help. I've seen her help out our CNA's with call lights or anything else when we've been short staffed. Not only does she do this, but its always with a wonderful and cheerful attitude. She has had to deal with so many unforeseen challenges over the last few years and has face all of them with a can do attitude. She really has so much on her plate but is always willing to give a helping hand in times of need. We are really blessed to have her here in Skilled nursing.
"May has been such an amazing team player through the pandemic which has greatly impacted the healthcare field. She has always been great at her job, which carries much responsibility but during the pandemic there have been so many un-for-seen challenges arise. With the Skilled Nursing division of Bingham, and trying to keep our elderly residents safe, there has been extensive Covid testing done on staff as well as residents. This truly helped keep our residents safe but many of the staff have tested positive from time to time. That had to be a nightmare for May to keep up with the necessary staffing needs. She has been outstanding through it all. May has been seen, on multiple occasions, helping out on the floor with nursing, CNA work, restorative, and even activities duties. She always is willing to help out whenever needed and always in a cheerful manner with a smile on her face. She was coming in on her days off to fill in when staffing was short. She even helped paint the nails of one of our residents. She gets down on their level and truly cares about each individual person that is in the SNRC. She could be nominated for all of the core values, but I chose teamwork because I can't think of a more deserving person for this value. She has had so much on her plate but continues to be the best at her many responsibilities and still manages to be a kind and willing help to all around her."
Thank you, May, for being a true example of our core value: INNOVATION.
Teamwork
Lucy VanOrden – Orthopedic Program Coordinator
"Lucy is always so kind and caring. She is just as compassionate to her team members, notices when others are down, and makes sure everyone is celebrated at milestones such as birthdays or graduations. Lucy is one of the first to volunteer and sees a project through to the end. She always pitches in and helps wherever needed.
"Lucy always epitomizes compassion and care for all her patients. She is just as compassionate to her team members, notices when others are down and makes sure everyone is celebrated at milestones such as birthdays or graduations. She is very mindful of others. Her willingness to go above and beyond in service of our patients is award worthy. She sits down with every total joint patient and completes education with them based on their abilities. She then carefully plans every step of their care, pre-op, patient stay, and home health and DME needs. She follows up with every patient via a call to their home and if any issues-handles them. Her patients have her number and can reach her at any time. Patients love her and recommend their friends and families to Bingham because of her care. And again, her attention to her co-workers is also so needed in these times and very compassionate!
"Lucy is one of the first to volunteer and sees a project through to the end. Pitches in and helps wherever needed."
Thank you, Lucy, for being a remarkable example of our core value: TEAMWORK.
Leading by Example
As we see these exemplary individuals in the hall, may we each reflect upon our own actions and be reminded of what we stand for as an organization as we strive to achieve our mission and vision. To succeed in our important mission, we rely on one another as a diverse team of nearly 1,000 individuals—from physicians, nurses, therapists, engineers, and food service workers to a dynamic housekeeping team, volunteers, administrators, and so much more—all of whom comprise the Bingham Healthcare family.