Congratulations to Our Annual 2020 Servant’s Heart of the Year Award Winners!
For the past year, we’ve had the privilege of honoring three Bingham Healthcare team members every quarter with the Servant’s Heart Award. This goes to employees, physicians, and volunteers who are nominated by their peers for going above and beyond to deliver not only caring and compassionate care—but extraordinary care—that positively impacts our patients in a variety of ways.
Every year we like to recognize one employee who consistently exemplifies what it means to have a Servant’s Heart. However, this year, two employees—who are constantly praised by other employees and patients—stood out so we wanted to recognize them both. We are delighted to announce that LORNA VAN HORN and KAY STUMP are the recipients of the 2020 Servant’s Heart of the Year award.
True volunteers epitomize true service—going above and beyond. During the COVID pandemic volunteers couldn’t be in the hospital. Lorna and Kay diligently checked back every couple weeks about coming back and helping during COVID. When they could come back safely, they got pushback from their older kids about going back. They told their families they love volunteering and wanted to come back. They want to be the two biggest smiles at the hospital—and they certainly are.
They are positive, helpful, and quite frankly, indispensable. They are such a valued part of the care here at Bingham, and we thank them for all that they do daily.
"We are indebted to Lorna and Kay for the tremendous joy and inspiration they bring to our patients and employees on a daily basis,” said Erickson. “They are truly extraordinary and giving human beings whose work and countless acts of kindness are fundamental in shaping the culture of compassionate and loving care at Bingham. We are grateful they can now be volunteering again in the hospital and it’s a pleasure to see them on a daily basis.”
Here are a few of the things people had to say about Lorna and Kay.
“Both ladies come in most days of the week at 7 a.m. to sit at the admissions/welcome desk and help orient patients where they need to go to receive services. They are positive, helpful, and, quite frankly, indispensable. They are such a valued part of the care here at Bingham. Then around 9 a.m. they travel over to HIM to help in that department.” -Michael Harris, Patient Experience Coordinator
“At HIM, they do a fantastic job. They come in each day after they are done as a volunteer at the front desk at the main hospital; usually around 9:30 for an hour or so. I think it would be safe to say that they are here Monday through Friday for at least an hour per day for us.
“They have become a vital part of our department as they feel right at home with us. We include them with our birthdays that we acknowledge each month. We invite them to our potlucks and to be part of our videos. The whole department loves them and we love them. We tease each other, we laugh, cry together, and we work together. We have paper stockings hung on the door for them.
“We would be lost without them here. We love them. Bingham is their family away from family. They love team Bingham! -Linda Boden, Support Team Member