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The Servant’s Heart Award - Second Quarter Recipients - 2021

As we strive to deepen the culture of loving care, we seek to recognize those who demonstrate a deep, natural compassion for others in words and deeds. Our quarterly Servant’s Heart Award honors team members who are recognized by their peers for delivering loving and compassionate care.

Congratulations to our Second Quarter Servant’s Heart Recipients for 2021

Medical Team

David J. Peterson, DO, Orthopedic Surgeon

Nominated by: Anonymous

“Huge thanks to Dr. Peterson for taking the extra time to talk to me when he was really busy. He really offers compassionate and quality care. He apologized for the delays when coming in to the exam room, but once there he made sure all my questions were answered. Everything was explained very clearly. You never feel he is rushed with you. I would recommend him to anyone suffering with knee pain.”

Nursing Team Member

Jennifer Hagar, Registered Nurse – ICU/ED

Nominated by Denise Hansen, Registered Nurse – ICU/ED

“Jenn is an example of what a great nurse is! She is compassionate, dedicated, and hardworking. She is detail-oriented, which is especially important when working with ICU/ED patients. She reads, researches, and reaches out to others to find the information that is needed to take the best care of her patients. She is persistent in getting the right answers even when she has to call multiple providers to get those answers. Jenn is always willing to help others and answer questions. She is the kind of nurse that I aspire to be someday.”

Support Team Member

Sweet Melondie Quilimaco, Hospitality Aide

Nominated by James Frasure, Certified Surgical Technologist

“I am writing this letter on behalf of my mother, my siblings and myself. On February 23, 2021, our mother (Sondra Frasure), had knee replacement surgery with Dr. Peterson at Bingham. She has been living in Arizona for many years with my father. Sadly, we lost dad to illness in December, but she made a promise to him before he passed that she would get her knee replaced.

“After surgery, mom was allowed to stay at Bingham on the Swing Bed program. She had great experiences when interacting with all of the doctors and staff. However, one employee was exceptionally kind and went above and beyond her duties in caring for mom. One day after a physical therapy session, mom had overworked her shoulder, was in horrible pain, and was crying. Employee Melondie Quilimaco arrived at her room around noon that day and brought her lunch tray. Melondie noticed mom was in a lot of pain, and said she could relate to what she was going through and asked if she had ever tried Voltaren cream. Melondie offered to pick up the cream for my mom after her shift ended, but mom declined. To mom's surprise, Melondie came back with the cream and massaged it into her shoulder and back. Mom offered to pay her for the cream, but Melondie refused to take any money and said she just wanted to help mom feel better.

“We are certain Melondie does not realize how much this kind gesture meant to mom, and it has touched all of our hearts. We are grateful for Melondie’s extraordinary act of kindness, care and compassion, and we hope she gets a chance to read this letter so we can thank her.”

 

All employees, regardless of where they work in our organization, are caregivers who play an important role in the healing miracles that occur each day. Thank you for all you do in providing compassionate and personalized care to every person you serve.

Nominate a coworker for the Servant’s Heart Award by filling out the form below.