The Servant's Heart Award- Third Quarter Recipents- 2022

As we strive to deepen the culture of loving care, we seek to recognize those who demonstrate a deep, natural compassion for others in words and deeds. Our quarterly Servant’s Heart Award honors team members who are recognized by their peers for delivering loving and compassionate care.

Congratulations to our Third Quarter Servant’s Heart Recipients for 2022


Medical Practitioner

Carole Shelley, MD – Pocatello Women's Health Clinic

Nominated by: Robyn Fullmer

Dr. Shelley had a patient that received bad news regarding breast cancer. In the last visit prior to  having surgery, Dr. Shelley put together a little party for her and “celebrated her” to help her have more courage. It was so amazing to see her do that for a patient. 


Nursing Team Member

Tonya Bird, RN - OR Recovery Nurse

Nominated by: Nicole Wilson

I wanted to take a quick minute and tell you about an amazing young lady that works in several departments. I have observed this nurse take extra special care of her patients and her teammates. Tonya Bird works in recovery and I am not sure she knows how wonderful she is.  As you know as an xray tech we have to go to recovery after many of the ortho cases and take post op films.  We are always treated great when we come up there, but often times when folks see the xray machine come into a room, they run!  Trust me we get it!  We are kind of scary ;) This is not the case with Tonya.  She is always right there comforting her patients, explaining to them what we’re going to do before we even get a chance, and then to top it off she’s always lending a helping hand to comfortably position the patient for the films. On multiple occasions I have seen her jump right in and help someone.  She never sits  idly by waiting for something to do, but always right there willing to help out.  It sure makes everyone’s day go a whole lot better just knowing she’s on your team. She really goes above and beyond to make the “team” work better.  She’s very kind and pleasant to work with! I really want her to know how much we appreciate her and her willingness to help us.  She’s a great team player and a great nurse!  She deserves recognition for her hard work and kindness.  THANK YOU!!!!!! 


Support Team Member 

Sheryl Norlund- Physician Services 

Nominated by: Anonoymous

Thank you for coming back in last night to drive a stranded patient home. Thank you for having such a huge heart and caring so much for our patients. 

I wanted to give a huge shout out to our drivers! Sheryl, our clinic courier, is amazing, and always helps out when needed! Bingham is truly better because of her! Thank you for what you do each day! 

Sheryl, you are truly the BEST. Thanks for always taking care of me and my clinics. You do make life easier and I can’t tell you how much I appreciate your help!!! We were in dire need of Botox for Dr. Manjunath clinic and Sheryl was able to locate the shipment and deliver to me today so we were able to take care of patients! She does so much more but today was above and beyond. It made my day!! Thanks again. 

Shout out to our amazing courier Sheryl Norlund for bringing the Break for Breakfast bags to all the surrounding clinics on top of all of her other daily duties.  You are amazing and we really appreciate all you do!! 


Thank you for all you do every day in providing compassionate and personalized care to every person you serve.

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